How to access Member content

How to access UHPA Member-only content

UHPA uses Google Docs to provide more secure and timely access.

Seeing this?

Here’s why:

You’re either logged in with your EDU email (which we are not accepting) or you haven’t registered your non-EDU address with UHPA. Please follow the steps on this page to make sure you can access critical member-only content.

Follow the steps below if clicking the test button fails to bring up a “Welcome” document.

Test Access Now

Follow These Steps To Get Access

Already followed those steps and still not working? This troubleshooting guide will fix it.

Step 1: Register a private/personal email address with UHPA

There’s a good chance you’ve already completed this.

Determine which email address UHPA already has on file for you
- UHPA sends a newsletter every month to each member’s email address on file
- Search your email archives for an email with the subject line “UHPA News ending [date]” where [date] is the last day of the most recent previous month to find the UHPA newsletter and email address we have on file for you.
If we have your private/personal email address, you can skip this step.
If we are using your @hawaii.edu email address or if you are not receiving the newsletter, click here to register a private/personal email address with UHPA.
- For security and privacy purposes, UHPA Member-only content can only be accessed by a private/personal email address (and NOT your @hawaii.edu).
- Your private/personal email address will be kept confidential and not shared with any third parties.

Step 2: Register your private/personal email address as a Google Account

Gmail users can skip this step.

If your private/personal email address on file with UHPA is a Gmail address, skip this step
Gmail addresses are already registered as Google Accounts.
Otherwise, click this icon to register your private/personal email address as a Google Account
- There is no charge for you to register it as a Google account.
- A Gmail address is preferred but not required; any email address other than your @hawaii.edu email address will work.
- If you need a video walkthrough, here is a YouTube that shows you the simple process (opens in a new tab) that takes just a few minutes.

Step 3: Log your browser into your Google Account

Most member-only content access problems happen at this step.

Check to see if you are logged into Google already
- Go to www.google.com (opens a new tab) and look at the icon or button in the uppermost right corner of the Google.com web page.
- If there is anything other than a “Sign in” button, you are logged into a Google Account already.
- If there is a Sign In button present, you are not logged into any Google Account.
If you are already logged into your browser, check to see what account is logged in
- Click on your avatar or first initial on the upper right corner of the www.google.com web page.
- If the logged-in account shown does not exactly match the private/personal email address registered with UHPA, click the Sign out button to log out.
If you are not logged in, click on the Sign In button.
- Go to www.google.com and if you followed the above steps, you should see a “Sign in” button in the upper right corner of the web page.
- Click on that button.
- Login with your private/personal email address and password that you registered with UHPA & Google.
- This email address that you log in with must exactly match the private/personal email address UHPA has on file.

Test access again

Clicking this button should immediately bring up a “Welcome” document.

Test Access Now

Still not working? Access the troubleshooting page

Troubleshoot my access

How to access UHPA Member-only content

Seeing this?

Here’s why:

Follow These Steps To Get Access

Step 1: Register a private/personal email address with UHPA

Determine which email address UHPA already has on file for you

If we have your private/personal email address, you can skip this step.

If we are using your @hawaii.edu email address or if you are not receiving the newsletter, click here to register a private/personal email address with UHPA.

Step 2: Register your private/personal email address as a Google Account

If your private/personal email address on file with UHPA is a Gmail address, skip this step

Otherwise, click this icon to register your private/personal email address as a Google Account

Step 3: Log your browser into your Google Account

Check to see if you are logged into Google already

If you are already logged into your browser, check to see what account is logged in

If you are not logged in, click on the Sign In button.

Test access again

Still not working? Access the troubleshooting page

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