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EUTF New Prescription Drug Plan for PPO & Supplemental Plan Subscribers

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It has come to our attention that many of you are having difficulty contacting the Employer Union Health Benefit Trust Fund (EUTF). UHPA has also tried on several occasions to contact them since July 1st. We have expressed our concerns to the EUTF’s Administrator and to EUTF's Trustee, John Radcliffe. Based on our understanding, many of the questions/problems are on the new prescription drug plan.

Effective July 1st, if you selected one of the EUTF’s Preferred Provider plan option or the supplemental plan, National Medical Health Card (NMHC) is the carrier for the State’s prescription drug plan.  This plan was chosen by the EUTF’s Trustees to process your prescription drug benefits.  Please be sure to take your NMHC’s drug ID card with you to your pharmacist.  If you are advised that you are not covered, contact the EUTF @ (808)586-7390 or toll free @ (800)295-0089 or by email @ eutf@hawaii.gov. 

EUTF has instructed NMHC to duplicate pharmacy benefits that you had.  You will be able to receive the same prescription medications and continue to go to the same pharmacies as you did before.  You will also continue to pay the same pharmacy co-pays that you paid for generic or brand name drugs before July 1st .

After July 1st, if you have refills available through your existing mail service provider, you will be able to obtain refills through NMHC’s mail service without obtaining a new prescription from your physician.

Visit the NMHC’s website if you have questions about your prescription drug plan or contact their Hawaii-based Customer Care Center representative at 1-866-533-6977.  They are available to assist you 24 hours a day, 7 days a week.